Amhansh

Network Solutions

As any business grows rapidly, it is imperative to have a robust, flexible and scalable network infrastructure. Technological developments and multiple choices have made IT- related decisions simply “Complex”. However, at Amhansh, our approach to building a network involves assessment of the current infrastructure, understanding the customer’s unique requirements, designing an optimal solution and finally deploying it. When it comes to offering and implementing IT solutions we don’t disintegrate the IT Hardware and Software parts of the work. We offer integrated solutions.

Remote IT Support

What is remote support?

A secure service that allows a representative to assist an end-user in solving computer problems, either by showing what steps to take via screen sharing, or with permission, taking control of the desktop and performing a task remotely. Remote support is often used in conjunction with phone support.

Monitor and Manage IT infrastructure will include:

Server: System Administration Storage: Storage Administration Network: Network Administration Security: Security Management Email Management & Administration Desktop Support Basic Application Support Provide IT Service Desk Professional Services – Consulting and Implementation

What Makes Us Different?

-> We find the best people and keep them Perpetual investment in skills training & development of our staff -> Client relationships viewed as long-term mutually beneficial partnerships -> Independent Advisor -> Proactive solutions and Preventative maintenance attitude -> Attitude & culture focused on innovation, perpetual improvement and customer service

Outsourced IT Services

Onsite

Equipment procurement, setup and installation Provisioning of application Tape subsystem management Diagnostics and Recovery from hardware failures Replacement of parts Low level diagnostic Hard restart of servers, storage, backup devices, etc. Restore application in case of a hardware failure Network component replacement Hardware upgrades Full operating system installs

Remote

Server monitoring and support Network monitoring and management System administration Desktop support Database administration Firewall and Router monitoring and administration Availability monitoring Backup scheduling and monitoring Recovery from back failures Hardware upgrades Disaster recovery planning and recommendation

CRM

1. Customer Details Customer's First Name
Customer's Last Name
Company
Business Phone
Home Phone
Mobile Phone
Fax Number
Address
Street
City
State/Province
Zip/Postal Code
Country/Region
Email
Web Page

2. Single Point Of Contact Details First Name
Last Name
Business Phone
Mobile Phonev
Fax Number
Email

3. ISP Details

ISP Name
Login Username
Login Password
Business Phone
Mobile Phone
Fax Number
Modem / Router IP
Username
Password
Live IP Details